Here is a short not just to tell you how happy we are with the work that the people who work for your company did on our condo after the water damage caused by a frozen pipe bursting open.
Led by Jason Vanderford, all the workers did an outstanding job. We liked Jason right from the first time we talked with him (long distance, from our other home in Tallahassee, where we were when the damage occurred in our Traverse City condo). I told him then I thought we would be in good hands throughout the process and we were. He was in constant contact with us throughout the process and always sent us pictures of the progress. He is an honorable man and he made good on everything he said would happen.
Kudos also to the flooring person, and to Vin for all the great work.
Steve Delk of Reaction Restoration also did a great job.
Please feel free to show this letter to any perspective clients or post it on your website. I will call the State Farm rep who handled the claim and recommend to here that she, in turn, recommend your company to State Farm clients in this area.
Again thank you for a job extremely well done.
This letter is to recommend Archer Contracting based on the excellent job that they did in constructing and finishing an addition in our basement. Jason and the crew that worked for him did a very detailed job, were timely and pleasant to work with.
The job was completed on time and within budget and went above and beyond regarding standards for quality. I would highly recommend this company and would be happy to share my experience if it is helpful.
I want to let you know how pleased I was with your company and the crew who built my new home. It was sometimes a challenge, being I lived 3 hours away and was not up north all the time, but the communication was excellent. Frequently I would send pictures of ideas and your team would match my ideas with their knowledge and experience. Everyone was respectful and knew their trade well. I even had comments from neighbors on how nice the workers were and how well they cleaned up after themselves. Your subcontractors also did a very fine job and paid attention to every detail. That is one advantage you have. You have been in the industry for awhile and you know how to pick the best people to work with. Many people I met doing this building process have so much respect for your company. I also was pleased that the house was finished at the estimated time they predicted.
I love my dream home and cannot say enough for your crew from Jason and Scott who advised me and communicated so well, to Brook and Don who finished up all the detail work with pantry, fireplace, closet and made this such a beautiful home. I am so grateful!
Elizabeth and Emmlee
Dear Steve & All The Crew
Thank you all so very much for coming to our rescue when our sump pump failed, because of our hour and a half power outage. Your company was highly recommended to us and it certainly was our good fortune! In all the chaos (24 years of stuff stored in our finished basement) nothing was broken, nothing was missing, nothing was destroyed) We think that was nothing short of a miracle! When mom had her stroke in the middle of all the chaos, you were so supportive and understanding. You will never know how much that meant to mom and me. You are all Hero’s in our book! I know you won’t need another recommendation but you surely will always have one from us.
Pete & Karen S.
By now you have the final check for the kitchen water damage. Thank you so much for all you and Archer did to make this as smooth as possible. Everyone that worked on the kitchen was helpful, professional, and the work was outstanding.
Thank you to you who made the process easy and smooth and thank you to everyone that worked with you for making the job work to our satisfaction.
Dear Mr. Archer,
It was with joy and satisfaction that I returned recently from my Colorodo home to find all the extensive Aug. 2nd storm damage to my cottage on the lake completed. I am so grateful that my Insurance Co. USSA, recommended your outstanding company to make the repairs.
I particularly want to thank project manager Jason who was instrumental in getting most of the repairs completed before my return to Colorado last fall. He could not have done more to see that I was kept informed plus making sure I could continue to stay in the cottage in relative comfort while the repairs were being made.
I was also very impressed with all the workers I came in contact with---the professionalism and courtesy.
Again, my heartfelt thanks to Jason and your fine company for making a devastating experience as positive as possible.
We first found out about Archer Contracting at the 2016 Traverse City Builder's Show and hired them to tear off, resurface our existing two decks (over 900 sq ft) and install new shutters on our home. We couldn't be happier with this company.
1. Their estimate was fair and competitive.
2. Workers showed up on-time when they were scheduled and were completely professional.
3. They cleaned up as they went and overall the clean up was exceptional.
4. They completed the work on time and on schedule.
Archer Contracting is very professional and a first class company. They do excellent work. We already have them scheduled for our next job. We would strongly recommend them to anyone considering any home improvement.
William Cole, President
As 2015 comes to a close, I want to extend our gratitude and appreciation for your outstanding effort and cooperation at the Dougherty "Mission House". A great deal was accomplished this year and a significant part was due to you and your staff.
In particular, I want to express our gratitude to Ben and Robert. These two were a word: outstanding. They were extremely thorough, worked hard and took great pride in their work. The result was excellent and it showed! Additionally, they were cooperative and always ready to assist us in any way possible.
Again, Bill, we are very pleased with you and all of Archer Contracting. And, on behalf of the Peter Dougherty Society Board and all the volunteers, our very best wishes for a Merry Christmas and a wonderful, prosperous New Year.
Scott and Cindy
We recently had Archer Contracting Company to our house to get our lower level family room repaired after some flooding issues we encountered this past fall. It was a huge project but we felt that with Jason Vanderford's guidance and expertise, along with the other crew/workers from drywalling to painting, to electrical, the project went smooth and caused us no worries. When the repairs were done, we asked Jason about some kitchen remodeling we were thinking of doing, as we were preparing to put our house back on the market very soon. I sent Jason pictures of what we had in mind and he had Brook come out and he drew up a plan quickly, and within a short time, we had our improved kitchen just the way I imagined it. Maybe even better!
Everything looks great again and we sold our house within two weeks of putting it back on the market. We feel it has much to do with the great improvements that Archer completed for us. The whole team of workers were great, courteous, professional. We cannot thank you enough for a job well done!!
Good Morning Bill,
I just wanted to say thank you for the quickness of getting the work done on my house. Consumer’s finally got to my house Saturday evening about 6:30 to reconnect the wires for power.
Your employee, Billy, was great to work with and I am so thankful to all you and your staff did to get my house back in order. Please extend my thanks to Billy.
On another note – I would like to get a quote from you to take a look at my windows. I noticed that the frame on several of them have sagged and you can actually see through! So – would love to get a quote to fix.
Let me know when would be a good time for you.
Again – thanks so much for everything!
Farm Bureau Insurance
I just wanted to express how grateful I am to the efficiency and quality of work you and the recommended contractors did during my recent home owners insurance claim. Let me begin with how prompt you were to access the damage and get me going on the process of how to get my home back in order. I felt that you took a genuine concern up and beyond your professional duty to see that I had the best contractors for the work that needed to be done. Steve with Flood Professionals, Scott with Archer Contracting, Mike with D&W Mechanical and Neil and Josh with Heritage Wood Floors. Were the contractors that I elected to use based on your prior experience with them. I can't express enough how great of job each of them did. All of the contractors were professional, prompt, courteous and always keep in contact with me as to the next task at hand. Each and every one of the contractors at some point went up and beyond what the job called for. I can honestly say that my house was not just repaired to its original state prior to the damage but was improved just by the quality of work that each of the contractors did.
Jeremy and Nancy
Dear Bill, Scott, and Everyone Else, Happy New Year
Just a quick note to let you know how happy we are with the beautiful house you built for us. Also, not only are we pleased with your excellent craftsmanship, but we are so grateful for your kindness during what was a really tough time for us. You really made the process easier for us, and we actually have many fond memories of those times. I hope you are all well, and we wish you the best in the New Year.
Linda and Louie
Everything looks great. For the first time since we purchased this home in 2000. Everything was done correctly. Everything that we picked out was correct. It's such a relief when we live so far away to know that the project is being supervised so well. Thank you. Also, could you send us our house key? If we do any more remodeling we will certainly call you.
Really want to thank you for your help with our house and the insurance stuff. You have been a real joy to work with. See you in the spring.
Blaine and Nancy
We are sorry to be so tardy in returning this evaluation. However, that doesn't lessen our satisfaction will all aspects of the work done in our home.
P.S. We have recommended you to two other home owners.
Dear Mr. Archer,
It is with great pleasure that I send you this check for the work done at our house. I do not often find myself saying this, but in this case it is warranted. Both Denny and I were shocked that the cost was not higher. The quality of the work done was superb! Your workers were prompt, hard working, and meticulous in the quality of their work. If we do any work around the house in the future and need a contractor, you will be the first one that we call and the first place that we will recommend to our friends and family. Thanks you very much for the quality of work done.
Lance was wonderful to work with!
He is down to earth and professional. Shawn and Brook were also very professional. They did an awesome job. They are customer oriented and a pleasure to work with. (They met the picky house wife's request on little odd stuff like cabinet doors that I wanted turned around. I think they deserve a raise for putting up with me.) The whole Archer team that I encountered in the time of my disaster made the situation a little better.
Corbin, Leslie, Reigan, Luc, and Hayden
To Everyone at Archer,
Thank you so much for the wonderful work you did on our home. Words cannot express the gratitude I feel for everyone who worked so hard to finish early! Given the circumstance there was no better gift. Special thanks to Joe, Bill, Brand, subs and anyone else who had a part.